<table style="border-collapse:collapse; border:none;">
<tr>
<th style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm;  text-align:left; ">&nbsp;</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Problem resolved as reply</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Problem resolved as reply</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Problem resolved as reply</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Problem resolved as reply</th>
<th colspan="1" style="border-top: double; text-align:center; font-style:normal; font-weight:bold; padding:0.2cm; ">Problem resolved as reply</th>
</tr>
<tr>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  text-align:left; ">Predictors</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
<td style=" text-align:center; border-bottom:1px solid; font-style:italic; font-weight:normal;  ">Log-Odds</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">(Intercept)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;2.07 <sup>***</sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;2.75 <sup>***</sup><br>(0.07)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;4.09 <sup>***</sup><br>(0.27)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;6.83 <sup>***</sup><br>(0.94)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;8.38 <sup>***</sup><br>(0.93)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Complaint (1=yes, 0=no)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.34 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.32 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.32 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.33 <sup>***</sup><br>(0.02)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.30 <sup>***</sup><br>(0.02)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Post length (log)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.13 <sup>***</sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.13 <sup>***</sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.12 <sup>***</sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.08 <sup>***</sup><br>(0.01)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Phone (1=yes, 0=no)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.02 <sup></sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.01 <sup></sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.01 <sup></sup><br>(0.01)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.00 <sup></sup><br>(0.01)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicAgriculture</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.13 <sup>**</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.11 <sup>**</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.11 <sup>*</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.12 <sup>**</sup><br>(0.04)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicCompany</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.30 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.32 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.33 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.36 <sup>***</sup><br>(0.04)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicConstruction</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.04 <sup></sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.06 <sup></sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.05 <sup></sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.04 <sup></sup><br>(0.03)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicEducation</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.23 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.21 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.21 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.22 <sup>***</sup><br>(0.04)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicEmployment</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.36 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.37 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.39 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.43 <sup>***</sup><br>(0.04)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicEntertainment</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.15 <sup></sup><br>(0.09)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.15 <sup></sup><br>(0.09)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.17 <sup></sup><br>(0.10)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.18 <sup></sup><br>(0.10)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicEnvironment</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.23 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.26 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.27 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.24 <sup>***</sup><br>(0.04)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicFinance</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.18 <sup>*</sup><br>(0.08)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.18 <sup>*</sup><br>(0.08)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.21 <sup>*</sup><br>(0.09)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.28 <sup>**</sup><br>(0.09)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicMedicine</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.09 <sup></sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.07 <sup></sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.10 <sup>*</sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.08 <sup></sup><br>(0.05)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicSecurity</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.02 <sup></sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.05 <sup></sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.05 <sup></sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.05 <sup></sup><br>(0.05)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicTourism</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.23 <sup>***</sup><br>(0.06)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.23 <sup>***</sup><br>(0.07)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.34 <sup>***</sup><br>(0.07)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.44 <sup>***</sup><br>(0.07)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">topicTransportation</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.32 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.31 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.31 <sup>***</sup><br>(0.04)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.33 <sup>***</sup><br>(0.04)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Male (1=male, 0=female)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.22 <sup>***</sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.22 <sup>***</sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.19 <sup>***</sup><br>(0.06)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Age</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.01 <sup>**</sup><br>(0.00)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.02 <sup>**</sup><br>(0.00)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.01 <sup>**</sup><br>(0.00)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Han ethnic (1=yes, 0=no)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.37 <sup>***</sup><br>(0.06)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.45 <sup>***</sup><br>(0.06)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.43 <sup>***</sup><br>(0.06)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Shuangyiliu university<br>(1=yes, 0=no)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.09 <sup>**</sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.07 <sup>*</sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.06 <sup></sup><br>(0.03)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">PhD holder</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.06 <sup>*</sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.07 <sup>*</sup><br>(0.03)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.06 <sup>*</sup><br>(0.03)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Tenure length (month)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.00 <sup>***</sup><br>(0.00)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.00 <sup>**</sup><br>(0.00)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.00 <sup></sup><br>(0.00)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">GDP PC (log)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.63 <sup>***</sup><br>(0.11)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.57 <sup>***</sup><br>(0.11)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Population (log)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.05 <sup></sup><br>(0.05)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.07 <sup></sup><br>(0.05)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Revenue (log)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.33 <sup>***</sup><br>(0.06)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.29 <sup>***</sup><br>(0.06)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Reply of days taken</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">&#45;0.00 <sup>***</sup><br>(0.00)</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; ">Reply length (log)</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  "></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:center;  ">0.33 <sup>***</sup><br>(0.01)</td>
</tr>
<tr>
<td colspan="6" style="font-weight:bold; text-align:left; padding-top:.8em;">Random Effects</td>
</tr>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&sigma;<sup>2</sup></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">3.29</td>
</tr>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&tau;<sub>00</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.66 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.66 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.68 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.65 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.59 <sub>cityid</sub></td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&tau;<sub>11</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.05 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.05 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.05 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.05 <sub>cityid.complaint</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.05 <sub>cityid.complaint</sub></td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&rho;<sub>01</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">&rho;<sub>01</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">&nbsp;</td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">ICC</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.17</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.17</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.17</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.16</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">0.15</td>

<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">N</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">330 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">330 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">329 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">289 <sub>cityid</sub></td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">289 <sub>cityid</sub></td>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm; border-top:1px solid;">Observations</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">233004</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">233004</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">227973</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">216223</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left; border-top:1px solid;" colspan="1">216223</td>
</tr>
<tr>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; text-align:left; padding-top:0.1cm; padding-bottom:0.1cm;">AIC</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">175704.917</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">174752.747</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">170775.632</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">160980.453</td>
<td style=" padding:0.2cm; text-align:left; vertical-align:top; padding-top:0.1cm; padding-bottom:0.1cm; text-align:left;" colspan="1">160028.241</td>
</tr>
<tr>
<td colspan="6" style="font-style:italic; border-top:double black; text-align:right;">* p&lt;0.05&nbsp;&nbsp;&nbsp;** p&lt;0.01&nbsp;&nbsp;&nbsp;*** p&lt;0.001</td>
</tr>

</table>

